Returns Policy

Satisfied customers are paramount to us and you can shop with confidence at A Little Good.

  • Our products are made with great care. Due to the handmade and unique nature of what we sell, no two items are ever exactly the same (we think this is a good thing!). Therefore slight differences and imperfections are to be expected.
  • All items are thoroughly checked before they’re sent to you. However if you receive a product which is damaged or faulty, please get in contact with us and we’ll arrange a full replacement, store credit or refund.
  • Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • To complete your return, we require a receipt or proof of purchase.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error unfortunately can’t be refunded or exchanged.
  • We can't refund or exchange for change of mind.
  • Please ensure you use a trackable or signed-for delivery service such as registered post, for your returns as we can't credit your account until the item has been received.

Refunds

  • Refunds will be credited to the original payment method  - credit card, Paypal account or store credit.
  • If for any reason the item you order is unavailable or out of stock, we'll also refund you.

Exchanges

  • We only replace/ exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@alittlegood.com.au.

Gifts

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.
  •  If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please email contact@alittlegood.com.au for details.